Sharon Helfield earned a Bachelor's degree in Business with a minor in Psychology in 1992. Her academic focus within Business was Marketing. She has worked in multiple office positions throughout her life, including at Syracuse Stamping, Default Safety, and an orthodontist's. She also worked as a special education teacher's assistant and a general education teacher's assistant at Westhill School District. As of November 2019, Sharon Helfield works as the lead financial aid reviewer at Syracuse Unversity.