Therapeutic Crisis Intervention (TCI) has been found to be an effective program for working with children and adolescents who suffer from Emotional and Behavioral Disorders (E/BD). The purpose of this study is to determine the confidence and satisfaction level of the professionals at an Upstate New York BOCES Center regarding the training and implementation of TCI. This research is important because although TCI has been proven to be beneficial to children with E/BD, knowing how the school professionals feel about TCI will further provide insight into the program’s effectiveness. If school professionals feel that they are confident or satisfied with the TCI program then it is more likely to be effectively implemented. Data will be collected using a cross sectional survey administered to professionals and paraprofessionals trained in TCI, who work directly with children diagnosed with E/BD. The information obtained through the survey will be analyzed using the SPSS system. Using Likert scale questions, the length of time implementing TCI and frequency of use will be compared with the confidence levels of professionals and paraprofessionals. The hypothesis of this research is to prove that the length of time using TCI and the frequency of use will correlate with increased confidence and satisfaction with the TCI methods and training. The findings from this research provide reason for additional schools to train staff in the use of TCI when working with children with E/BD.