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    Using Video Tutorials to Aid Coherence of Failed or Unchangeable Designs

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    Master's Project Griggs (1.619Mb)
    nonexclusive distribution license (393.5Kb)
    Date
    2019-05
    Author
    Griggs, Danielle
    Stam, Kathryn; Thesis Advisor
    Lizardi, Ryan; Second Reader
    Metadata
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    Subject
    information design
    failed design
    unchangeable design
    video tutorials
    instructional video
    training videos
    coherence
    transparency
    malleability
    video marketing
    camtasia
    audacity
    powtoon
    youtube
    audience engagement
    call to action
    video and audio editing
    student access
    FAFSA
    financial aid
    taxes
    college access
    Abstract
    Information design exists to convey information to users. When users have trouble understanding or using the information, the design has failed its primary purpose (Katz 17). When a design has failed and cannot be adjusted, the logical next step is to create another design to assist in using the first design. Tutorials are the perfect opportunity to help fill the void in a failed design. With the assistance of video and/or screen sharing technology, designers can create guided step-by-step instruction to assist users in navigating a process. This paper will examine how video tutorials can fill the void in coherence and transparency left by a failed design, including methods for creating successful video tutorials and an examination of equipment necessary for recording.
    Description
    A master's thesis project presented to the Department of Communications and Information Design, SUNY Polytechnic Institute, in partial fulfillment of the requirements for the degree of Master of Science in Information Design and Technology.
    URI
    http://hdl.handle.net/1951/71076
    Collections
    • Information Design + Technology (IDT) Program Theses and Projects [126]

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