Providing real-time data to decision makers has become a key component in
the management of complex systems. The most common visualization for this type of
data is the electronic dashboard, which, like the instrument panel on an airplane,
displays critical data in a well-designed, easily understood, manner. The challenge
for designers of such systems today is not just to find a way to effectively
communicate information to decision makers, but to do so in an environment that
demands an ever more rapid development cycle. The intent of this paper is to review
several studies and present a hypothetical project with an eye toward uncovering just
how user-centered design can afford a designer an opportunity to develop such an
intranet dashboard at an accelerated pace.
A Master's Project submitted to the College of Arts and Sciences at SUNY Polytechnic Institute, Utica NY in partial fulfillment of the Master's of Science Degree.