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    Enhancing Resource Sharing Access through System Integration

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    Enhancing Resource Sharing Access Through System Integration_Final.pdf (278.8Kb)
    Date
    2017-04-12
    Author
    Pritting, Shannon
    Jones III, William
    Jackson, Timothy
    Mulligan, Michael
    Publisher
    Journal of Interlibrary Loan, Document Delivery & Electronic Reserve
    Metadata
    Show full item record
    Subject
    API
    automation
    copyright
    ILLiad
    interlibrary loan
    purchase on demand
    systems integration
    Abstract
    The application and IT ecosystem of academic libraries typically includes multiple systems, with crucial functions requiring using or sharing information between them. However, library systems are often not well integrated, making workflows and system interactions less than optimal for both staff and patrons. The method to integrate systems that the IDS Project took was to create a middleware platform, IDS Logic, that can connect multiple library systems and open or vendor web services to create the best resource sharing experience for staff and patrons. One specific application that is hosted within the IDS Logic middleware platform is Article Gateway, which uses resource-sharing technology and workflows to deliver fast or instant access to research material to users with little or no staff time and removes as many barriers to user access as possible. Where resource sharing has typically sought to deliver articles in one-to-two days, libraries using Article Gateway typically deliver a significantly higher percentage of articles to patrons within a few hours.
    URI
    http://hdl.handle.net/1951/69135
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    • SUNY Polytechnic Institute Faculty and Staff Research, Publications, and Creative Works [63]

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