Designing a Mobile Application for Small Business Use in Strengthening Customer Relations
Subject
mobile applicationssmall business
proto.io
information design
mobile application prototype
social media
digital coupons
owner-client relations
Information Design & Technology
SUNY Polytechnic
small business technology
digital media
digital media for small business
interface design
information design
mobile technology
mobile application design
mobile application development
financial applications
small business financial applications
Abstract
The goal of this thesis and the accompanying mobile application prototype is to conceptualize and design a mobile application for small businesses that would allow these organizations to bridge the technological and communication gap outlined in this document. The resulting application, once fully developed, would also allow business owners to better connect with their customers by offering a service designed to manage customer data and provide incentives for recurring visits. The research outlined in this document focuses on addressing the current issues regarding the aforementioned technological gap, as well as providing ideal design methods in order to create a more effective user interface and subsequent digital service.Collections
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