• Login
    View Item 
    •   DSpace Home
    • Stony Brook University
    • University Libraries
    • Community Members' Scholarship [SBU Lib.]
    • View Item
    •   DSpace Home
    • Stony Brook University
    • University Libraries
    • Community Members' Scholarship [SBU Lib.]
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Browse

    All of DSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsDepartmentThis CollectionBy Issue DateAuthorsTitlesSubjectsDepartment

    My Account

    LoginRegister

    Statistics

    Most Popular ItemsStatistics by CountryMost Popular Authors

    Optimizing Workflows and Sprucing up ILLiad

    Thumbnail
    View/Open
    Presentation. (859.5Kb)
    Abstract (PDF format). (8.761Kb)
    Abstract (MS Word format). (24.5Kb)
    Date
    2008-03-13
    Author
    Lieberthal, Susan P.
    Metadata
    Show full item record
    Subject
    ILLiad
    Interlibrary Loan Programs
    ILL
    Library Workflows
    Library Business Models
    Patron Service
    Abstract
    When assuming the position of Manager of an interlibrary loan department it is prudent to observe workflows from both a personnel and technical point of view, as well as to learn the unique culture of the department. Once trust has been established among the staff and major borrowing and lending partners, evaluation of workflows and enhancements to the technology can begin. Implementing changes in an established interlibrary loan department can prove tricky even under the most favorable circumstances, and requires the new ILL Manager to be sensitive, flexible and above all to have a good sense of humor.
    URI
    http://hdl.handle.net/1951/44712
    Collections
    • Community Members' Scholarship [SBU Lib.] [17]

    SUNY Digital Repository Support
    DSpace software copyright © 2002-2023  DuraSpace
    Contact Us | Send Feedback
    DSpace Express is a service operated by 
    Atmire NV
     

     


    SUNY Digital Repository Support
    DSpace software copyright © 2002-2023  DuraSpace
    Contact Us | Send Feedback
    DSpace Express is a service operated by 
    Atmire NV