Now showing items 1-5 of 5

    • Assessment in Practice 

      Mugridge, Rebecca L. (2013-11-08)
      This presentation explores the use of customer service surveys, focus groups, quality initiatives, benchmarking, and other methods to evaluate and assess the work that is done in academic library cataloging departments.
    • Assessment Strategies for Cataloging Managers 

      Mugridge, Rebecca L. (2014-01-22)
      Qualitative assessment activities, when conducted regularly and methodically, can help managers and administrators understand the impact and value of the work that we do for our customers. Are we meeting our customers' ...
    • Essential Library of Congress Subject Headings [Book review] 

      Mugridge, Rebecca L. (2012)
      This is a book review of Essential Library of Congress Subject Headings by Vanda Broughton.
    • Evaluating Teen Services and Programs [Book review] 

      Mugridge, Rebecca L. (2012)
      This is a book review of Evaluating Teen Services and Programs, by Sarah Flowers.
    • Technical Services Assessment in Pennsylvania Academic Libraries 

      Mugridge, Rebecca L. (2013-11-08)
      This study was designed to explore assessment activities in Pennsylvania’s academic libraries. The author designed a survey to investigate whether technical services activities are assessed, how they are assessed, who is ...